YES and NO
We do not offer any refund for membership IN THE FIRST YEAR – as the cost of THE LABOUR for manually setting up your membersite is equal to the cost of your one year membership. Refunds for YEAR TWO onwards will be to the value of remaining full months of your annual membership LESS 2 MONTHS ADMIN FEE.
Example: Year Two Refund – if you have a membership starting January to December and you request a refund in May (June and July will be your admin fee deduction) we will pro-rate the remaining months and issue you a refund from August to December.
You would be sorry to see you go. We would however, appreciate your invaluable feedback to help us improve in any area you have identified as requiring same.
Thank you for your question
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